Refunds/Returns
We offer refunds for returned items only under the following conditions:
If a customer wishes to return any item(s) purchased from MyMovieMonsters.com or ScaryMonstersMagazine.com for a refund, they must first request an authorization number from us via email at eeeck_mail@mymoviemonsters.com or by phone at (951) 600-7154 within 3 days of delivery of the item(s).
If a return is authorized by us, the item(s) must be returned within 10 days at the expense of the buyer. Once we receive the item(s) and determine that the item(s) are still in new condition, unopened, and in original shrink-wrap and/or manufacturer packaging, we will provide to the customer a refund (less the initial shipping cost and the PayPal fee we were charged for the sale) by check to address associated with order within two days of receipt of the returned items. Depending on the order, there may be a 20% restocking fee.
Certain items marked "all sales final" in their item descriptions will not be available for refunds/returns.
Duplicate Orders/Purchases
If a duplicate order for an item or items is purchased for any reason, we will ship the duplicate item or items unless alerted immediately by the customer, at which time a store credit will be issued for the full amount. Upon request we will provide to the customer a refund (less the PayPal fee we were charged for the duplicate order created by the customer) by check to address associated with order.
Quantity Purchase Limit
We are not a wholesaler. The quantity purchase limit for all items listed on our website is two (2). Orders for more than two of an individual item will be canceled.
Subscription Cancellation & Refund Policy: Once the subscription order is placed, it cannot be canceled. Yearly subscriptions are paid in advance. There is no provision for refunds once the subscription starts.
Fangs for your beastness!
